- All fields are mandatory.
- After submitting the form, a 10 character Ref. No. will be generated, user should note this Ref. No. to know the states of their query.
- JSBCCL will respond to user's querry within 5 working days.
- User can enter to public grievances page, click on "View Your Status" button and enter Ref. No. and Phone no. to see the response against their query.